In the digital age, the air passenger needs and habits have been changed with the development of new technologies including mobile Internet, big data, AI and etc. The air passenger experience is getting more digital and intelligent, and new air passengers tend to arrange their trip online by merely smart phone from purchasing a flight ticket to making a hotel and airport pick-up service before the journey starts. Accordingly, how to make air experience easier, more efficient and interesting become top challenges for airlines to improve and innovate passenger services.

The Global Air Passenger Summit 2018 will be held on September 11th – 12th , 2018 in Haikou, China. It'll serve as an international platform for domestic and foreign government officers, industry associations, leadership airlines, airport groups, OTA, Internet travel platforms, consumer finance companies, airline solution suppliers and consultancies and etc. to explore the impact of ‘The Belt and Road Initiative’ on airline industry, service innovation, digital air travel, the influence of big data on business process, Air-Ground Interconnection, New distribution capacity, new ecosystem of cabin entertainment as well as the retailing model in airline industry.

Shine Consultant (Formerly the Shine Media) is a progressive business media, serving clients from around the world. We offer a comprehensive product mix, ranging from summits, business to business conferences, and trade shows to made-on-demand specialty seminars. By bringing business communities together, in person, in print or online, we help decision-makers to get ahead of the curve on emerging issues, make key connections, and reach out to new customers.