Tao Rong, a holder of a Doctor degree, who graduated from Zhejiang University, is the GM of Personal Banking in Zheshang Bank Co., Ltd. Mr. Tao formerly worked for Nokia, Samsung, Alibaba, and Ping An, and he served as Undersecretary in Samsung, as Chief Customer Experience Officer in COO office in Ping An, and as President of China’s User Experience Professionals Association. He owned seven patented inventions feature in human-computer interaction and customer experience among America, Europe, China, etc. Additionally, he led the innovation of a couple of personal wealth management platforms feature in Internet connection, such as Zheshang Bank’s “Zeng Jin Bao,” and “Wealth Cloud.”