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2020 - 12 - 30
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BestCEM.com, is a one-stop Customer Experience Management (CEM) platform created by Zhongyan Technology, with more than 10 years of professional research technologies / experiences / data accumulation, we help all kinds of companies to carry out customer satisfaction survey and NPS monitoring of multi-contacts in all sorts of scenarios and channels throughout the customer journey.We facilitates the fast collection of internal and external customer experience data, combined with companies’ own business characteristics, to build a customer experience insight platform. Leveraging the built-in AI and BI capabilities, it empowers the refinement and real time data visualization of customers’ comments. When a negative feedback come, it will timely trigger a warning and allocate the issue to the responsible person to follow-up, which creates an efficient and effective Customer Experience Management close-loop.Relying on comprehensive online and offline research execution capabilities and leading cloud platforms, big data and AI technology, BestCEM has provided thousands of companies with 'more accurate, efficient and effective' customer satisfaction survey, NPS monitoring, Customer Experience Management and a variety of professional research services, to enhance their brand loyalty, differentiate their brand and increase their competitiveness.
8
2020 - 12 - 30
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Yuanhua Healthcare was invested by Avantalion, a renowned fund in the USA in 2005. It is now a leading healthcare service provider in China. By referring to the well-established Health Maintenance Organization (HMO) mode, it has developed a standard health maintenance system integrating modern health management and traditional Chinese healthcare concepts. The company adheres to its motto “Your Health is Our Duty” and shall provide high-end customers with one-stop, all-round healthcare service.
9
2020 - 12 - 30
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上海人寿保险股份有限公司是注册在中国(上海)自由贸易试验区内的首家全国性人身保险公司。上海人寿将紧紧依托中国(上海)自贸区先行先试的政策环境,创新实践,努力探索走一条传统保险与资产管理相结合、人寿保险与健康保险相结合、保险服务与医疗服务相结合、保险功能与生命产业相结合、国际经验与国人需求相结合的人寿保险公司发展新路。上海人寿将以国际化的平台,个性化的产品,以人为本的服务理念,为广大客户提供全新的保险服务体验。上海人寿的发展愿景:以尊重人的生命、关爱人的健康、创造人的价值为使命,致力为人类幸福和社会安宁服务,成为国内领先、国际著名的人寿保险服务商与综合性的金融保险集团。
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