John Paul is the premier digitally-enabled global concierge service providing brands with customized loyalty solutions through cutting-edge digital technology.
We enable our clients across the banking, insurance, luxury, automotive, tavel, tech and hospitality industries to create an enduring bond with every customer and employee. From designing the customer journey to creating bespoke affinity programs, John Paul offers a unique “One-stop” approach to elaborate premium relationship and membership strategies worldwide. An expert in driving long-term customer engagement, John Paul reinvented one of the most beautiful jobs in the world, that of the prestigious luxury hotel concierge, equipped with the state of the art digital tools.
With over 1,000 employees spread over the five continents, patented technology and an exclusive network of partners, we offer companies a best-in-class personalized omnichannel experience for their most valuable targets 24/7 anywhere in the world.
John Paul became part of AccorHotels Group in November 2016.
For more information: www.johnpaul.com