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BestCEM.com
日期: 2020-12-30

BestCEM.com, is a one-stop Customer Experience Management (CEM) platform created by Zhongyan Technology, with more than 10 years of professional research technologies / experiences / data accumulation, we help all kinds of companies to carry out customer satisfaction survey and NPS monitoring of multi-contacts in all sorts of scenarios and channels throughout the customer journey.

We facilitates the fast collection of internal and external customer experience data, combined with companies’ own business characteristics, to build a customer experience insight platform. Leveraging the built-in AI and BI capabilities, it empowers the refinement and real time data visualization of customers’ comments. When a negative feedback come, it will timely trigger a warning and allocate the issue to the responsible person to follow-up, which creates an efficient and effective Customer Experience Management close-loop.

Relying on comprehensive online and offline research execution capabilities and leading cloud platforms, big data and AI technology, BestCEM has provided thousands of companies with 'more accurate, efficient and effective' customer satisfaction survey, NPS monitoring, Customer Experience Management and a variety of professional research services, to enhance their brand loyalty, differentiate their brand and increase their competitiveness.


推荐产品 / Products Our Services
  • 发布时间: 2016 - 09 - 11
    2016 China Internet Financial Credit Reporting Forum Time: Dec.1st-2ndLocation: Shanghai · China In recent years, credit reporting’s increasing demand driven by the rapid development of Internet finance. The Internet finance is the combination of 'Internet' and 'Finance' and the focal point lies in the latter. Finance’s essence is financing and lending transactions and the core is the credit risk management. However, due to traditional credit system’s the poor coverage and unsound index, credit reporting industry faces new opportunities and challenges under the r...
  • 发布时间: 2016 - 09 - 11
    The 10th City-Rail Summit Time: Nov 16th-17thLocation: Shanghai · China The 10th City-Rail Summit, held by Shanghai Muncipal Traffic Association, will enter its 10th year of this industry pageant since year 2007. China is absolutely become the fastest-growing and largest-scale rail market,especially for urban rail transit industry in the world, which owns the length of 500 kilograms and the whole investment has reached to 280000 million to 290000 million. We do believe that accelerating the urban rail transit projects are not only to optimize the current structure of transport s...
  • 发布时间: 2016 - 09 - 11
    Asia Retail Innovation Summit Time:29th-30th,Nov.Location:Shanghia·China ollowing the huge success of 10th Shanghai Franchise Retail Industry Summit and Asia Retail Innovation Summit(ARIS2015), ARIS 2016 will be held on Nov 29-30, 2016 in Shanghai, China. ARIS2016 will converge 400 industrial giants from retailers, B2C companies, brand owners, supply chain management providers, express and logistics, marketing solution provider, retail technology/ service providers, payment solution providers, consultancy, association and so on to discuss opportunities and challenges of Asia ret...
  • 发布时间: 2016 - 09 - 11
    The 6th China Aviation Industry Summit Time:1st-2nd ,Dec.Location:Shanghia·China 6th China Aviation Industry Summit 2016 will be organized by Shanghai Society of Aeronautics, COMAC Shanghai Aircraft Manufacturing Co., Ltd. and Chinese Aeronautical Radio Electronics Research Institute from 1st-2nd,December 2016 in Shanghai. The theme of this year is Cooperation Lead to Common Prosperity and Innovation Drive Development.
Agenda / 最新案例

联系我们

400-071-8888
The world's leading international business summit planning and operators
Tel:86-21-5236 0030 / 5242 8100
Asia Retail Innovation SummitWeChat
Asia Retail Innovation SummitBrief Introduction